- Categories of Information Escrow Holder Collects. Escrow Holder collects Non-public Personal Information (“NPI”) about clients from the following sources:
- Information from the client in letters and other communications as well as in escrow instructions and on forms, including but not limited to the Statement of Information; and
- Information directly from third parties including real estate sales agents and brokers, mortgages companies and lenders, title companies, contractors, bookkeepers and accountants, attorneys, contractors, homeowners associations, insurance agents, federal, state or local tax or governmental authorities, or from others who may give Escrow Holder information on forms or by other methods including but not limited to, telephone, e-mail, or facsimile transmission.
- Categories of Parties To Whom Escrow Holder Discloses. Escrow Holder may disclose NPI about clients to the following types of third parties as necessary for the third party to provide information and/or documentation necessary for the completion of an escrow transaction:
- Financial service providers such as title insurance and underwritten title companies, mortgage companies and lenders as well as insurance agents and companies associated with an escrow transaction;
- Nonfinancial companies such as homeowners associations, attorneys, bookkeepers and accountants, federal state or local tax or governmental authorities, and real estate sales agents and brokers associated with an escrow transaction; and
- Service providers including contractors, structural pest control operators, and others rendering services to the client or the real property or business that is the subject of this escrow transaction.
Otherwise, Escrow Holder does not disclose NPI to anyone outside the escrow company without the client’s consent. Escrow Holder restricts access to information contained in escrow files to those employees who need to know that information as necessary to provide products or services to the client. Escrow Holder maintains physical, electronic and procedural safeguards that comply with state and federal regulations to guard client nonpublic personal information. Client information is stored in a secure place on a secure computer and in physical files. When Escrow Holder replaces computers, old disks are erased or reformatted before disposal. When Escrow Holder disposes of old physical paper files they are shredded and/or recycled by a bonded security company.